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RBI launches survey to capture payment habits of individuals in 6 cities


The Reserve Bank of India (RBI) is all set to capture the payment habits of individuals in six cities, including four metropolitan towns. For the purpose, the RBI on Wednesday launched a ‘Survey on Retail Payment Habits of Individuals (SRPHi)’.

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According to RBI release, the survey will cover a sample of 6,000 individuals from various socio-economic backgrounds across six cities including Mumbai, Delhi, Kolkata, Chennai, Bengaluru and Guwahati. The survey seeks qualitative responses from individuals on their payment habits. The findings may provide some idea about awareness and usage habits of digital payment products.

The RBI further stated that Sigma Research & Consulting Pvt Ltd has been engaged to conduct the fieldwork of the survey on behalf of the RBI. Those not approached by the agency can also participate in the survey by sending their responses in a prescribed format available on the RBI’s website.

The contact details are given below:

The Director, E-Commerce and New Age Survey Division, Department of Statistics and Information Management, Reserve Bank of India, C-8, 2nd Floor, Bandra-Kurla Complex, Bandra (East), Mumbai-400051; Phone: 022-2657 8365, 022-2657 8100/8300/8500/8700 Extension 7762; Please click here to send email. The survey schedule is placed in the Bank’s website www.rbi.org.in under the head ‘Forms’ (available in the ‘More Links’ at the bottom of the home page) and sub-head ‘Survey’.

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